FREQUENTLY ASKED QUESTIONS

Westpoint SV’s premium automotive network has two major differences from the traditional dealership model: 1. We offer premium trim levels and equipment that isn’t offered by the local distributors. 2. Our premium network ensures the same exceptional experience nationally. From our consistent and transparent sales process, to our highly reputable service and warranty teams, we always put the customer first.

SCD Remanufactured Vehicles (www.scd-rv.com.au) remanufactures vehicles to right-hand drive for Westpoint SV. SCD-RV is a member of the BOSSCAP Group alongside Westpoint SV.

Yes. Westpoint SV vehicles are listed on Glass’s Guide, a database for insurers and financiers to accurately assess vehicle values. This means that customers have access to competitive rates that reflect the vehicle’s true value. Westpoint SV also has its own in-house finance department.

The effects from COVID-19 on the supply chain has impacted the trucking industry worldwide. In instances where inland transport has been significantly delayed, we have instructed our transport partners to “drive” the vehicles to the various shipping ports to keep vehicles from being stagnant for weeks on end. We made this decision to help reduce delays and get the vehicle into your hands sooner. As a result, there is a small percentage of vehicles arriving in Australia with higher than usual kilometres on the odometer.

Westpoint SV prioritizes safety and reliability over comfort. Modified seats have a higher risk of failure, so the memory seat function is deleted.

Yes. Westpoint SV has many of its own sites around the country as well as a partnership with mycar which includes an additional 270+ authorised service locations nationally.

All our vehicles come with a warranty. Detailed information about our warranty and what it covers is available on our warranty page: https://www.westpointsv.com.au/warranty 

Yes. All Westpoint SV delivered vehicles have access to 24/7 Rhodium Roadside assistance while under warranty. Rhodium Roadside assistance was developed by Westpoint SV to give customers peace of mind and includes towing for both the vehicle and trailer/caravan/boat etc. which is not generally included by other providers.

You can transfer ownership by submitting your details via the owners hub.

Westpoint SV holds a large catalogue of parts locally in Australia. Contact you nearest Westpoint SV for part enquires

The Ford F-150 Lightning will be available through the Westpoint SV network in Q3 2023 and will be offered in the following trim levels: Pro Platinum

• Pro
• Premium

Advanced Manufacturing Queensland (AMQ) re-engineered the Ford range to right-hand drive for Westpoint SV. AMQ (www.advmq.com.au) is a member of the BOSSCAP Group alongside Westpoint SV.

Westpoint SV holds a large catalogue of parts locally in Australia. Contact you nearest Westpoint SV for part enquires.

The Ford F-150 Lightning will be available through the Westpoint SV network in Q3 2023 and will be offered in the following trim levels: Pro Platinum

• 5.0L Ti-VCT V8 engine (limited supply remaining)3.5L EcoBoost V6 engine (2023 only)3.5L PowerBoost™ Full Hybrid V6 engineElectric (available Q3 2023)
• 5.0L Ti-VCT V8 engine (limited supply remaining)
• 3.5L EcoBoost V6 engine (2023 only)
• 3.5L PowerBoost™ Full Hybrid V6 engine
• Electric (available Q3 2023)